We’re the first infinity jewelry company to have an inclusive warranty which covers your linx up to 60 days. One replacement is included and all rewelds are free during this time period. You must bring your linx piece into our store for rewelds or replacements. Book a reweld online. Jewelry purchased from outside of Alinx is not covered. No refunds once the jewelry is cut to size and serviced on by our Linx Artists. If you bring it in to recycle, we’ll give you a 15% discount on a new piece. Note for out-of state customers only: If out of state, please email us within 60 days with images and a description of the issue. You then have 365 days from the original booking to come in for an appointment. In addition, you may request to mail it to us, so we can mail it back with a clasp.

We only use gold-filled, solid gold, and 925 sterling silver. We do not use plated materials. While usually these do not tarnish, this depends on many lifestyle factors. Take care of your linx, and it will take care of you. Try not to consistently expose any type of jewelry to harsh chemicals and keep them dry. Some linx are susceptible to tarnishing quicker. With some people's lifestyles, tarnishing is inevitable. Once cut to fit, we do not offer refunds. If you notice your linx start dulling and want a new piece, bring it in to recycle and we'll give you 10% off the next fresh linx.